We are now facing two pandemics first COVID-19, and then everything that the George Floyd situation has unleashed. Even with all the challenges, one of the things I feel good about is that people around the world are having courageous conversations. As a leader, I am very intentionally stepping back and focusing on becoming a good listener. And I am not talking about listening just to people who think like I do. I am talking about listening to every voice, even the strident voices, even the voices I feel do not really “get it.” I ask myself, “Is there something they are saying that I am misunderstanding or not really hearing?” Leaders right now must seriously, carefully and intentionally listen with a true desire to understand. Once that understanding is received, leaders must then act to bring about meaningful change.

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