FAQ

FAQKaitlyn Nelsen2023-08-17T15:40:14-05:00

Membership

Can I share content from the Content Hub?Kaitlyn Nelsen2024-01-31T18:19:08-06:00

With an active Free, Standard, or All-Access membership you can share the content you have access to with up to 50 individuals in a year. To share with up to 250 individuals per year, upgrade to a Pro Membership plan. Requests to share content with more than 250 individuals can be submitted here. To view our full terms on article and video sharing, visit our permissions page.

Can a membership be shared?Kaitlyn Nelsen2023-05-19T14:53:38-05:00

Memberships are for individuals, but we do offer discounted pricing for team plans! Learn more about Team Memberships.

Are team memberships available for staff and organizations?Kaitlyn Nelsen2023-05-19T14:54:15-05:00

Team memberships are offered at discounted rates starting with 5 or more members. Contact us at [email protected] to bring membership benefits to your team.

As an Instructor/Faculty member, how do I share content with students?Kaitlyn Nelsen2023-05-19T12:28:42-05:00

Higher education instructors can share the content available in your Free, Standard, or All-Access membership plans with up to 50 students. Our Pro plan is designed for the instructor who would like to share article and video content with up to 250 students.

Any instructor with a current membership can contact us to request a discount code that can be shared with their students.

Library licensing agreements are available for our article and video databases. Learn more on our permissions page or contact us for a quote at [email protected].

Can I still get a print version of the magazine?Kaitlyn Nelsen2023-12-12T13:20:28-06:00

Print versions are available to ship in the US and Canada. To get print copies sent directly to your mailbox, select a membership plan that includes “Add Print”. If you are interested in only receiving the print magazine without all of the digital perks, select the free membership option with the print add on.

Why can’t I view this video?Kaitlyn Nelsen2023-06-07T17:09:45-05:00

Each membership plan grants access to view certain video collections. Free Members can view the Reimagining Our Work and Surviving to Thriving series, while Standard Members can, in addition, view our Engaging Exchange series. All-Access and Pro Members can view the entire video collection. If you cannot view a video included in your membership plan, please be sure you have logged into your account.

How do I share videos?Kaitlyn Nelsen2023-06-07T17:11:35-05:00

Pro Members may share videos by streaming them to your audience, or by downloading video clips to embed into your presentations or learning management systems. All other members have streaming-only access and sharing capabilities.

I am a current subscriber to Exchange Magazine. What does this mean for me?Sara Nelson2023-05-24T13:27:03-05:00

Because you are a current subscriber we have automatically upgraded your subscription to one of our new membership plans at no additional cost for the remainder of your subscription period.  Learn how to identify and activate your membership here.

General

I am a current subscriber to Exchange Magazine. What does this mean for me?Sara Nelson2023-05-24T13:27:03-05:00

Because you are a current subscriber we have automatically upgraded your subscription to one of our new membership plans at no additional cost for the remainder of your subscription period.  Learn how to identify and activate your membership here.

Why can’t I view this video?Kaitlyn Nelsen2023-06-07T17:09:45-05:00

Each membership plan grants access to view certain video collections. Free Members can view the Reimagining Our Work and Surviving to Thriving series, while Standard Members can, in addition, view our Engaging Exchange series. All-Access and Pro Members can view the entire video collection. If you cannot view a video included in your membership plan, please be sure you have logged into your account.

How do I share videos?Kaitlyn Nelsen2023-06-07T17:11:35-05:00

Pro Members may share videos by streaming them to your audience, or by downloading video clips to embed into your presentations or learning management systems. All other members have streaming-only access and sharing capabilities.

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